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Mary Naylor – A Woman Who Means Business [Video]
Last month, Mary Naylor, our CEO and the founder of VIPdesk was recognized as a member of The Washington Business Journal’s 2010 Class of Women Who Mean Business. The Women Who Mean Business awards...
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VIPdesk Merges with International SOS
“Combined Operations of VIPdesk and International SOS bring to Market First Truly Integrated Global Concierge and Customer Service Delivery Platform.” VIPdesk announced some very exciting news this...
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What do Contact Centers and Music Have in Common?
Nashville! With that said, is anyone heading to the Contact Center Association’s 2011 Conference and Expo in Nashville TN on 3/21-24? VIPdesk will be there sharing best practices on a variety of...
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Never Let the Customer See You Sweat: The Lesson of the Hot Dogs
I have been fortunate enough in my career to have started not one, but two, award-winning companies. And something I learned early on is that in the face of a potential work crisis, it is absolutely...
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Executive Insights: Mark Robeson
The article reprinted below appeared in the recently-published Q2 issue of Loyalty Management magazine, which is published by Loyalty 360. Mark Robeson, Senior Vice President, Sales & Marketing...
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